New windows and doors improve comfort, cut energy bills and add long-term value to your home. Hale Windows West Covina pairs proven product lines with our own installing crews for lasting performance - and a price we put in writing.
Choose your installer
The unit is half the job - the install is the other half. Our own background-checked crews measure, set, seal and insulate every opening, and they know the lines we quote inside and out because they install them every week.
Select the right products
Compare styles, materials and glass packages side by side until the fit is right for your rooms, your budget and your goals. The product-line comparison below is the place to start.
Prepare your home for install
Before install day we walk you through a short checklist - furniture pulled back, treatments down, a clear path to each opening - so install day is watch-it-happen, not scramble.
Compare the Lines We Quote
Every project is priced on the same lines, side by side - the price indicators below are relative, and your consultant shows exact numbers on your actual openings.
PGTThe line Florida homeowners arrive naming - the most Miami-Dade certifications in the industry$$$
- More Miami-Dade NOA certifications than any other line we quote
- WinGuard, EnergyVue and ClassicVue Max systems built for every wind zone
- 99% on-time delivery keeps your install date on the calendar
CGIThe heavyweight impact line$$$$$
- Large-missile impact ratings for the strictest wind zones
- Architectural-grade aluminum with commercial-depth frames
- The line we quote when protection is the whole point
CWSThe Florida value pick$$
- Vinyl systems built in Florida for Florida codes
- Strong energy packages at the friendliest price point
- The smart start for whole-home replacements on a budget
ESWSlim lines, big glass$$$$
- Narrow-sightline aluminum for modern elevations
- Oversized openings and floor-to-ceiling glass
- Impact-rated without the bunker look
ECOThe aluminum impact workhorse$$$
- Miami-built aluminum impact systems
- A strong price-to-protection ratio for coastal homes
- Proven inventory lines with short lead times
Mr-Glass Window Replacement: The West Covina Owner’s Guide
Mr-Glass window replacement in West Covina typically runs $600 to $1,200 per window installed, depending on size, frame material, and whether we’re swapping just the sash or the entire unit. We stock Mr-Glass compatible hardware, balances, rollers, and glass packs on our trucks, and our techs can usually complete a single-window replacement in one visit. Most West Covina homeowners call us after noticing a window that suddenly won’t stay up, a sash that scrapes the frame, or condensation fog trapped between the panes that won’t wipe away.

Hale Windows West Covina is an independent service provider. We install and service Mr-Glass products but are not affiliated with the Mr-Glass manufacturer. What that means for you: we carry the parts that match your window’s actual specs, not whatever a big-box counter happens to have in stock.
Which Mr-Glass Models This Applies To
Mr-Glass windows in West Covina homes generally fall into two broad categories: horizontal sliders and single-hung or double-hung vertical windows, most built with aluminum frames in the 1980s through early 2000s. The compatibility gotcha most owners miss: Mr-Glass aluminum windows use a narrower frame channel than many look-alike brands, so a balance or roller that “fits fine” from an off-brand kit often binds within a few months. We match parts to the actual channel width, sash weight, and glass thickness, not just the rough opening size.
To identify your window, look for a small sticker or etching on the top edge of the sash or the inside face of the frame rail. That label usually carries a series code like “MG-2000” or “MG-3000” and a size stamp. If the label is gone, we measure the visible glass width, the frame channel depth, and the sash weight to confirm compatibility before any part goes in.
For Mr-Glass specifically, we recommend OEM equivalent parts when the window is still under a transferable warranty or when the frame is in good shape. If the frame is pitted or the original hardware line is discontinued, a quality aftermarket equivalent from CWS or CGI often outlasts the original. We’ll tell you which one we’d put in our own house and why, before you spend a dollar.
Signs Your Mr-Glass Window Replacement Is Failing
- Sash won’t stay open or closed. For double-hung Mr-Glass windows, this is almost always a worn block-and-tackle or spiral balance. The spring inside the balance loses tension over time, and the sash drops. In West Covina’s dry heat, the plastic bushing inside the balance often cracks faster than in coastal climates.
- Window scrapes or binds when sliding. On horizontal sliders, the rollers underneath the sash flatten over years of use. Once they flatten, the aluminum sash drags directly on the track and gouges it. Replacing the roller early saves the track; waiting means replacing the entire frame rail.
- Fog or moisture between the panes. This means the seal on the insulated glass unit has failed. The low-E coating and argon gas between the panes are gone. No cleaning fixes it. The glass pack needs replacement, and in Mr-Glass aluminum frames, we often upgrade to a low-E glass pack (a thin coating that blocks heat while letting light through) that meets today’s energy codes.
- Drafts or visible gaps at the frame edges. Over time, the original caulk and weatherstripping harden and shrink in West Covina’s heat. You’ll feel air moving around the sash even when it’s fully closed. Sometimes a new weatherstrip kit solves it; sometimes the frame corner has pulled apart and needs a full replacement.
- Lock or latch won’t engage. When a sash drops slightly or a frame rail bends, the lock points no longer line up. It’s easy to assume the lock itself is bad. More often, the real problem is a worn balance or a bent rail that shifts the sash out of line. We check the whole mechanism, not just the visible latch.
Replacement Cost & What’s Included
For Mr-Glass window replacement in West Covina, here’s what we quote, written in dollars before any work begins:
- Glass pack replacement (seal failure, no frame damage): $250 to $450 per window, including labor.
- Balance or roller replacement: $125 to $240 per window, parts and labor.
- Full sash replacement: $350 to $600 per window.
- Complete window unit replacement (frame and sash): $600 to $1,200 per window installed, depending on size and finish.
Every quote is written and itemized before we touch the window. You’ll see the part cost, the labor, and the disposal fee as separate lines. We don’t change the price once work starts, and we don’t add a “surprise” line at the end. If we open the wall and find something we didn’t expect, we stop, show you what we found, and give you a new written price before proceeding. Our workmanship warranty is in writing on every repair, and if a repair fails within the covered period, the second visit is free.
DIY or Call Us?
Some things you can safely check: whether the window is simply locked, whether the track is clogged with dirt, whether the weep holes at the bottom of the frame are blocked. Clearing debris and cleaning the track with a dry brush solves a surprising number of “broken window” calls without any parts at all.
What we don’t recommend doing yourself: removing a sash with a loaded balance still attached. Those springs are under constant tension, and if they release while you’re holding the sash, they can snap back hard enough to break fingers or crack the glass. Same warning applies to pulling a sealed glass pack out of an aluminum frame; if it’s wedged in tight and you pry at the wrong angle, the glass shatters. If the problem is more than a dirty track, call us at (707) 506-0502. We’ll tell you over the phone whether it’s worth a service call or whether the 30-second cleanout you can do yourself will fix it. Spencer Odell has been measuring and fitting windows across the San Gabriel Valley for over eighteen years, and he’d rather save you a trip charge than sell you a part you don’t need. A window that fits right the first time doesn’t need a callback.
FAQs
Most Mr-Glass aluminum windows last 20 to 30 years before the seals fail or the hardware wears out, though West Covina’s summer heat and dry air tend to shorten seal life to the lower end of that range. Glass packs and balances can be replaced individually to extend the window’s useful life without replacing the whole frame.
Yes, if the frame is still square and the damage is limited to the seal, the balance, the roller, or the weatherstripping, we repair it and it costs far less than a full replacement. If the frame corner has pulled apart or the track is deeply gouged, replacement is the more honest recommendation. We’ll show you the damage and explain the trade-off before you decide. Call (707) 506-0502 for an exact quote; estimates are free.
A single-window glass pack or hardware swap typically takes 45 to 90 minutes once we’re on site. A full unit replacement takes two to three hours. We tell you a window of time before we arrive, and we pre-announce the technician by name and photo so you know exactly who’s at the door before you open it.
We stock the most common Mr-Glass balances, rollers, weatherstrip kits, and hardware in our service vehicles, and our glass packs are cut to spec by our supplier for each job. We also stock parts for PGT, CGI, and CWS products, so if your West Covina home has mixed brands, we can service everything in one visit.
Written by Spencer Odell, Owner, Hale Windows West Covina at Hale Windows West Covina, serving West Covina and nearby areas.
Six Reasons Homeowners Choose Hale Windows West Covina
Laminated glass and reinforced frames hold up to wind-driven rain, hail and flying debris, so your openings stay sealed when the weather turns.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Tighter seals and insulated glass even out hot and cold rooms and stop the drafts at the frame.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.